Your Privacy and Security

Your privacy is important to us. Below is a full disclosure of the information we collect and how it is used. We will not sell or provide this information to any third party for any purpose

Information we collect - Placing an order

When placing an order on our website, you are asked to complete an order form. The order form requires your name, billing and shipping address, telephone number, e-mail, credit card number, cardholder name, and expiration date. This information is used to process your order as smoothly and quickly as possible, and also allows us to contact you regarding your order if necessary. We do not share this information with any party, other than ZTS.


When you add a product to your shopping cart, we request your browser to temporarily place a cookie (small text file) on your computer. The information in this cookie is for ordering purposes only and includes quantity, price, and items ordered. Once the order transaction is complete, this cookie is permanently deleted from your computer.


This site may contain links to other related sites. ZTS is not responsible for the privacy practices, security, or content of such Web sites.

Business Relationships

ZTS does maintain special relationships with a number of business partners. However, no ZTS customer information is shared with such business partners.


ZTS will never send unsolicited e-mail (SPAM) based on information collected at our site. Occasionally we may mail postcards with our latest product information. You may opt out of receiving materials from us at any time by contacting us with such request. Please contact us via e-mail , by telephone 888-796-2777 or 513-271-2557, By Fax 513-272-1383, or via mail (6749 Bramble Avenue, Cincinnati, OH 45227). Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail".


The security of your personal information is very important to us. In an effort to protect your personal information, ZTS uses Secure Sockets Layer (SSL) Web Server Certificates with 128 bit encryption to ensure secure communications by encrypting all data to and from the site. ZTS Inc. has also obtained a digital certificate from Thawte, Inc., a leading provider of Internet trust services.

To authenticate the security of your connection before submitting any of your personal information, you can click on the Thawte icon to display our digital certificate.

Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone, or Fax your order to us.

Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with ZTS.

A. You can order on-line without sending your credit card number over the Internet. Just download and complete our on-line order form (go to 'PDF download'), print, and fax it to us at 513-272-1383.
B. If you prefer, you can always call toll-free 888-796-2777 or 513-271-2557, and place your order by telephone.

If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at

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